RETURNS POLICY
A simple and transparent return experience.
RETURN ELIGIBILITY
Products must be unused, unopened, and in their original packaging.
RETURN REQUEST
Contact our customer service team with your order information to begin an eligible return.
REFUND PROCESS
Refunds are processed after the returned product has been received and inspected.
ASSISTANCE
FREQUENTLY ASKED QUESTIONS
CAN I RETURN AN OPENED FRAGRANCE?
Products must remain unused, unopened, and in their original packaging to be eligible.
HOW DO I REQUEST A RETURN?
Contact customer care with your order details and our team will guide you through the process.
WHEN WILL MY REFUND BE PROCESSED?
Eligible refunds are processed after the returned product has been received and inspected.
PERSONAL ASSISTANCE
NEED ASSISTANCE?
Our fragrance specialists are here to help.
CONTACT US