SMELLOLOGY CARE

Accessibility Statement

We believe fragrance and discovery should be accessible to everyone.

Our Commitment

Smellology is committed to providing an accessible digital experience for all visitors. We want everyone to be able to explore our fragrances, discover their stories, and access our customer-care services with confidence.

Website Accessibility

We work to make the Smellology website clear, comfortable, and practical to use. Our accessibility efforts include:

  • Using readable typography, considered contrast, and layouts that support comfortable reading.
  • Supporting keyboard navigation across essential shopping and customer-care journeys.
  • Organising pages with clear headings, labels, links, and a consistent content structure.
  • Continuing compatibility improvements for browsers, devices, and assistive technologies.

Continuous Improvement

Accessibility is an ongoing process. As our website and fragrance collection evolve, we will continue to review the digital experience, address barriers, and make thoughtful improvements.

PERSONAL ASSISTANCE

Need Assistance?

If you experience any difficulty accessing content or completing an action on our website, please contact Smellology customer care. We will make every reasonable effort to assist you and provide the information or service you need.

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